Effective Date: November 11, 2025
Welcome to Calmpany Co. — a sweet escape into handcrafted care and fragrance.
These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By browsing or placing an order at https://calmpanyco.com, you accept these Terms in full. If you do not agree, we kindly ask you not to use our site or services.
1. 🌸 About Us
At Calmpany, we believe that everyday care should feel like a treat. That’s why each product we offer, whether carefully handpicked or lovingly crafted in-house, is made with intention. We focus on simplicity, but we never skimp on the joy. From sugar scrubs and body treats to room fragrances and diffuser blends, our collections are thoughtfully curated to turn ordinary moments into something special.
We’re big on the little things! Textures, scents, and the feeling of calm after a long day. Whether you’re unwinding with your favorite body wash or spritzing your room with a dreamy scent, our goal is to create products that feel good to use and fun to experience.
Welcome to our sweet little world. We’re so happy you’re here.
2. đź›’ Orders & Payments
- All prices are in Philippine Pesos (PHP) and are subject to change without prior notice.
- Orders are confirmed only after full payment is received via available payment methods:
- GCash
- Bank Transfer (BPI/BDO)
- Maya
- Credit/Debit Card (via Xendit or linked payment partner)
- GCash
- A 3% handling fee applies for Cash on Delivery (COD) payments.
- Orders made via other selling platforms (e.g., online marketplaces) are subject to that platform’s terms and policies.
3. đźšš Shipping & Delivery
- Shipping is currently available within the Philippines, with delivery options including:
- Standard Delivery – via third-party couriers (est. 2–5 business days)
- Same-Day Delivery – via courier (available in select areas)
- Standard Delivery – via third-party couriers (est. 2–5 business days)
- Delivery fees are calculated at checkout or confirmed via follow-up communication.
- We are not liable for delivery delays caused by courier issues or incomplete shipping details. Please double-check your shipping address before placing an order.
4. đź’¸ Cancellations, Returns & Refunds
We want you to love your order — but if there’s a concern, here’s how we handle it:
- Due to hygiene and safety reasons, we do not accept returns on used, opened, or personal care items.
- If your item arrives damaged, incomplete, or incorrect, contact us within 3 days of delivery with:
- Order number
- Clear photos of the item(s) in question
- Order number
- We will assess the issue and, if eligible, offer a replacement, store credit, or partial refund, depending on the case.
5. 🧴 Product Use Disclaimer
- All products are for external use only.
- As with any skincare product, we recommend doing a patch test before use.
- Discontinue use if irritation occurs.
- We make no medical claims and do not guarantee treatment of skin conditions.
6. đź“· Intellectual Property
All content on this site — including logos, product names, descriptions, designs, photos, and graphics — are the intellectual property of Calmpany Co.
You may not reproduce, modify, or redistribute any content without written permission.
7. đź”’ Privacy & Data
We respect your privacy. Any personal information you provide is used strictly to fulfill your order or communicate with you regarding your purchase.
For full details, please see our Privacy Policy.
8. ⚖️ Modifications to These Terms
We may revise these Terms from time to time without prior notice. Updated terms will be posted on this page.
Your continued use of the site means you accept any updates to our Terms & Conditions.
9. đź“© Contact Us
Got questions? We’re here to help!
Email: calmpany@gmail.com
Facebook Messenger: https://www.facebook.com/calmpany
